Billing Projects

Billing Project

The Billing Project is an initiative funded by the Legal Education Foundation (LEF) and the London Legal Support Trust (LLST), to aid and support the free legal advice sector with their billing needs. Improved billing helps enable the advice agencies to secure cashflow and increase income.

The first pilot involved funding the position of one Billing Coordinator in an advice centre. Within a year, the role had become self-sustaining.

The second project was expanded to include three London advice agencies:

This infographic includes a circle on the left hand side with the figure £443,214 written inside of it. This is the figure of income generation. On the right hand side in the top corner it has the dates 2020 -2022. Under the dates there is a map of London with three location markers: one in West, one in South, and one in central London. They mark the locations of the the three London advice agencies that shared a Billing Coordinator to implement improved billing procedures. The bottom of the infographic reads: Billing Guidance for the sector are available for any advice agency in the sector to use as a best practice guide.

An infographic about the second billing project that took place in 2020-2022.

The third billing project was supported by LEF and the City Bridge Foundation, and involved six advice agencies:

In the left hand corner of the graphic it has the dates 2022-2023. Below the dates there are two maps, one of Brighton and the other of London showing the location of the six advice agencies who shared a Billing Coordinator. 5 of the location markers are dotted around Central London. The right hand corner of the graphic has a circle with the income generation figure which is £759,333. The text in the middle of the infographic states that

An infographic about the third billing project that took place in 2022-2023.

The Fourth Billing Project

The fourth iteration of the Billing Project began in 2024 and involves three London-based advice agencies. Two of the agencies have some national reach, and together they cover a wide range of social welfare law areas.

A Billing Coordinator was appointed in the first half of 2025 to work across all three organisations. The role is supported by a Coordinator from a previous phase of the project, ensuring continuity and drawing on past experience.

Interested in finding out more?
Contact [email protected]

The Billing Project is supported by the Legal Education Foundation